Before AIS™, working at the booking desk was just terrible. The phones never stopped ringing and it was really hard for callers to get through.

If we had not had AIS™, we most certainly would have had to request additional staff to answer phone calls. AIS™ also helped reduce booking errors and citizen complaints.

Our receptionist used to be chained to her desk just answering phone calls. Now, she can actually focus on other tasks.

We are very happy to have AIS™…can you imagine having to answer all those calls all day long? AIS™ has absolutely improved job satisfaction and made it so much easier to keep everything straight and more effectively do our jobs.

AIS™ has drastically reduced the need for staff to handle calls from the public. The automated system has streamlined inmate information access which has had a direct effect on our operational efficiency.

Someone came back from vacation just after AIS was installed and reported that there was a problem with the phones because they weren’t ringing anymore.

Our deputies love it, so I love it. We’re now saving over two officers’ worth of time!

Our staff couldn’t believe it. After AIS™ was turned up, it got so quiet they thought the phone system must surely be broken. The difference has been like night and day.

AIS™ immediately changed the atmosphere of our facility and certainly made for a better working environment. The process was smooth, implementation was simple, and the results have been absolutely fantastic.